Return Policy & Guarantee
Our Commitment
60-Day Money Back Guarantee
We provide a complete 60-day trial window for every order placed directly through our online store.
01. Requesting a Refund
If our formula does not meet your personal expectations, you are fully entitled to request a complete refund within 60 days of package arrival. To initiate your claim, simply contact our support team via our dedicated support portal or through your order management screen.
02. Eligibility Guidelines
Refund requests must be formally submitted within the 60-day period starting on the day your order was delivered.
Buyers must return all ordered product bottles—whether full, partially used, or completely empty—to our fulfillment facility.
Original delivery and handling fees are non-refundable and will be deducted from the total refund amount.
Approved refunds are credited directly back to the payment method or card specified during original checkout.
03. Processing Time
Once your returned items are delivered and inspected at our distribution warehouse, we will issue your refund. Depending on your financial institution's processing standards, funds typically reflect in your account within 5 to 10 standard business days.